{"personalInformation":{"firstName":"Jane","lastName":"Smith","phoneNumber":"(123) 456-7891","emailAddress":"[email protected]","linkedinUrl":"","websiteUrl":"","headline":"Seasoned Customer Call Center Professional with a 15-year history of excelling in all call center functions."},"skills":[{"category":"Common Skill","skillName":"Customer Service","skillId":"KS121Z26S4VJLQ1WXN21"},{"category":"Specialized Skill","skillName":"De-escalation Techniques","skillId":"ES5BD288B5B33FF14750"},{"category":"Specialized Skill","skillName":"Standard Operating Procedure","skillId":"KS1248P6CJ6XH85L8SX2"},{"category":"Common Skill","skillName":"Team Leadership","skillId":"KS4418462TTGKL3CWJHT"},{"category":"Specialized Skill","skillName":"Service Level","skillId":"KS440HG6L2FMWJBJDZQK"},{"category":"Specialized Skill","skillName":"Customer Relationship Management","skillId":"KS1217P66NK6BW72M9FH"},{"category":"Specialized Skill","skillName":"Call Center Experience","skillId":"KS121BS6QFLZVY39PMHD"},{"category":"Common Skill","skillName":"Problem Solving","skillId":"KS125F678LV2KB3Z5XW0"},{"category":"Common Skill","skillName":"Reservations","skillId":"KS7G4T15W4RYVZTCDSWZ"},{"category":"Common Skill","skillName":"Information Technology","skillId":"KS1227V6WBR3BH3SJYSZ"},{"category":"Common Skill","skillName":"Management","skillId":"KS1218W78FGVPVP2KXPX"},{"category":"Common Skill","skillName":"Business Administration","skillId":"KS1218B62M9QRBY8WRSK"}],"workExperience":[{"companyName":"Cloud Clearwater","jobTitle":"Call Center Administrator","city":"Dallas","country":"USA","fromDate":"2014-08-01","toDate":"current","description":"Developed and implemented standard operating procedures to maintain a monthly quality service level that averaged 90% and above. Managed a team of 10 center supervisors and 100 customer service representatives. Created a rotating schedule to maximize center efficiency, resulting in a $50,000 annual savings in personnel costs."},{"companyName":"River Tech","jobTitle":"Customer Call Center Supervisor","city":"Dallas","country":"USA","fromDate":"current","toDate":"current","description":"Managed and coached a team of 25 call center representatives. Utilized effective de-escalation techniques to resolve approximately 40 escalated calls each day. Maintained a 97% average monthly customer-satisfaction rating for my team."},{"companyName":"Crane & Smith","jobTitle":"Call Center Representative","city":"Dallas","country":"USA","fromDate":"current","toDate":"current","description":"Assisted approximately 125 customers daily with making rental car reservations in a 24/7 call center. Consistently completed at least five live customer transfers to our hotel partners for booking. Promoted to advanced customer relations team to handle at least 45 VIP customers each day."}],"education":[{"institutionName":"Hawaii Western","fieldOfStudy":"Information Technology/Business Administration","degree":"Bachelor's Degree","grade":"","city":"","country":"","fromDate":"1998-08-01","toDate":"2002-05-01","description":""}],"certifications":[],"summary":{"profile":"Seasoned Customer Call Center Professional with a 15-year history of excelling in all call center functions."},"achievements":"","projects":[],"hobbies":[]}
curl --location --request POST 'https://zylalabs.com/api/5567/talentsync+api/7212/extract+resume' --header 'Authorization: Bearer YOUR_API_KEY'
--data-raw '{
"resumeText": "Jane Smith\r\nDallas, TX | (123) 456-7891\r\[email protected]\r\nSummary\r\nSeasoned Customer Call Center Professional with a 15-year history of excelling in all call center functions, including roles as an initial customer-contact representative, floor supervisor and center administrator. Adept at quickly problem solving for customers and resolving the most challenging complaints.\r\nEducation\r\nHawaii Western\r\nAug '98 - May '02\r\nInformation Technology/Business Administration\r\nExperience\r\nCloud Clearwater, Call Center Administrator Aug '14 - Current\r\nDeveloped and implemented standard operating procedures to maintain a monthly quality service level that averaged 90% and above\r\nManaged a team of 10 center supervisors and 100 customer service representatives\r\nCreated a rotating schedule to maximize center efficiency, resulting in a $50,000 annual savings in personnel costs\r\nRiver Tech, Customer Call Center Supervisor Current - Current\r\nManaged and coached a team of 25 call center representatives\r\nUtilized effective de-escalation techniques to resolve approximately 40 escalated calls each day\r\nMaintained a 97% average monthly customer-satisfaction rating for my team\r\nCrane & Smith, Call Center Representative Current - Current\r\nAssisted approximately 125 customers daily with making rental car reservations in a 24/7 call center\r\nConsistently completed at least five live customer transfers to our hotel partners for booking\r\nPromoted to advanced customer relations team to handle at least 45 VIP customers each day\r\nSkills\r\nCall Center Management\r\nTeam Leadership"
}'
After signing up, every developer is assigned a personal API access key, a unique combination of letters and digits provided to access to our API endpoint. To authenticate with the TalentSync API simply include your bearer token in the Authorization header.
| Header | Description |
|---|---|
Authorization
|
Required
Should be Bearer access_key. See "Your API Access Key" above when you are subscribed.
|
No long-term commitment. Upgrade, downgrade, or cancel anytime. Free Trial includes up to 50 requests.
(Save 2 months with annual billing 🎉)
TalentSync API is a developer-friendly and GDPR-compliant solution that simplifies the recruitment process. It efficiently parses resumes, extracting key details like contact information, education, work experience, and skills in a structured format. Whether the input is a PDF file, URL, or raw text, the API supports flexible use cases. A standout feature includes skill normalization, standardizing candidate data for easier comparisons. Designed with privacy as a priority, the API ensures real-time data processing with zero data retention, making it ideal for compliance-focused organizations. Scalable and cost-effective, it integrates seamlessly into HR systems, CRMs, and recruitment platforms. Future updates include job offer parsing and matching functionalities to create a comprehensive recruitment solution. With TalentSync API, HR professionals, recruiters, and developers can streamline candidate screening, improve decision-making, and accelerate talent acquisition efforts.
The TalentSync API is a GDPR-compliant resume parsing solution that extracts structured data from resumes, including contact information, education, work experience, and skills, to streamline the recruitment process.
The API supports various input formats, including PDF files, URLs, and raw text, allowing for flexible use cases in resume parsing.
The TalentSync API prioritizes privacy by processing data in real-time with zero data retention, making it suitable for compliance-focused organizations.
Skill normalization is a feature of the TalentSync API that standardizes candidate data, allowing for easier comparisons of skills across different resumes.
Yes, future updates for the TalentSync API include functionalities for job offer parsing and matching, which will enhance its capabilities as a comprehensive recruitment solution.
The Extract Resume endpoint returns structured data including personal information (name, phone number, email), work experience, education, and a list of skills categorized as common or specialized.
Key fields in the response include `personalInformation`, which contains `firstName`, `lastName`, `phoneNumber`, and `emailAddress`, as well as `skills`, which lists each skill's `category`, `skillName`, and `skillId`.
The response data is organized in a JSON format, with `personalInformation` as a nested object and `skills` as an array of objects, each detailing individual skills and their classifications.
The Extract Resume endpoint provides information on a candidate's contact details, educational background, work history, and a comprehensive list of skills, facilitating a holistic view of the candidate.
Users can customize their data requests by sending different formats of resumes (PDF, URL, raw text) in the JSON body of the POST request, allowing for flexibility based on their input preferences.
Data accuracy is maintained through advanced parsing algorithms that extract information from various resume formats, ensuring that the structured data reflects the original content accurately.
Typical use cases include candidate screening, skill matching for job roles, and generating candidate profiles for HR systems, enhancing the recruitment process and decision-making.
Users should implement error handling to check for empty or incomplete responses. They can log these instances for review or prompt candidates to provide more complete resumes for better parsing results.
To obtain your API key, first sign in to your account and navigate to the API you want to use. From the API's Pricing section, choose a plan and complete the subscription process. Once subscribed, return to the API page and you will see your API Access Key displayed at the top of the documentation page. You can use this key to authenticate your requests.
You can’t switch APIs during the free trial. If you subscribe to a different API, your trial will end and the new subscription will start as a paid plan.
The free trial lasts for 7 days and allows you to make up to 50 API requests.
No, the free trial is available only once, so we recommend using it on the API that interests you the most. Most of our APIs offer a free trial, but some may not include this option.
Yes. If the API offers a free trial, you will see a "Free 7-Day Trial" option in its Pricing section. The trial lasts for 7 days and allows up to 50 API requests, enabling you to evaluate the API before subscribing to a paid plan.
Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.
You can monitor your API usage through the response headers included with every request:
x-zyla-api-calls-monthly-used: Shows the total number of API requests you have used during the current billing period.
x-zyla-api-calls-monthly-remaining: Shows the number of API requests you have remaining for the current billing period.
Yes, you can cancel your subscription at any time. Simply go to the Pricing section of the API you're subscribed to and click the "Unsubscribe" button.
Please note that upgrades, downgrades, and cancellations take effect immediately. Once your subscription is canceled, access to the service will end immediately, regardless of any remaining API calls in your quota.
Please have a look at our Refund Policy: https://zylalabs.com/terms#refund